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Trade Chat Not Opening
If you started a trade in Noones, but the trade chat won't load or initialize, please follow the steps below to fix the issue: Clear the cache and cookies, and try using a different browser If this solution does not work, please check the status on ...
How to make HAR file for Troubleshooting
When working with Noones support, we may sometimes ask you to collect a HAR capture, which can be used for troubleshooting. HTTP Archive (HAR) is a format used to track information between web browsers and websites. HAR files represent recording of ...
Why Do I Receive "Unknown Bitcoin Address" Error Message?
You may encounter an "Unknown Bitcoin Address" error message when sending Bitcoin to an external wallet. This may happen because: You have entered an incorrect wallet address You have entered a non-existing wallet address You have entered an address ...
Invalid Parameters. Missing Bitcoin Address.
An "Invalid Parameters. Missing Bitcoin Address." error message after clicking "SEND" means that the BTC address is still being generated. You can try again after a few minutes or contact our support team to generate a new wallet address for you.
Email Notifications Not Received
If you encounter an error wherein email notifications from Noones are not being received, follow these steps to fix the issue: Go to your Account settings and check Notifications settings Tick for notifications you want to receive If you are not ...