Email Notifications Not Received

Email Notifications Not Received

If you encounter an error wherein email notifications from Noones are not being received, follow these steps to fix the issue:

  • Go to your Account settings and check Notifications settings
  • Tick for notifications you want to receive

If you are not getting notifications for trades but you are receiving all other notifications and notification settings are correct:

  • Check the spam folder. Maybe their email provider like Gmail or Microsoft or anything else is blocking emails that contain certain words.
    • Related Articles

    • Not Receiving Emails from Noones

      If you’re not receiving emails from Noones, here’s what you can do to fix this: Ensure you have logged in to the correct email address which you used to register in Noones Check your spam folder. Sometimes our emails could be sitting there Whitelist ...
    • What Do I Do If I Have a Transaction or Hedging Issue?

      There could be a few reasons why your transaction in Noones are taking longer than usual. This is what to do if you encounter it: Check Noones’ Status Page One solution to figuring out why you may be having issues in Noones is to check our Noones ...
    • How to make HAR file for Troubleshooting

      When working with Noones support, we may sometimes ask you to collect a HAR capture, which can be used for troubleshooting. HTTP Archive (HAR) is a format used to track information between web browsers and websites. HAR files represent recording of ...
    • Trade Chat Not Opening

      If you started a trade in Noones, but the trade chat won't load or initialize, please follow the steps below to fix the issue: Clear the cache and cookies, and try using a different browser If this solution does not work, please check the status on ...
    • Phone Number Verification Issues

      If you're trying to verify your phone number in Noones, but didn't receive the verification code via SMS, there could be an issue with the country's SMS gateway, which is beyond our control. One possible solution is to try another mobile service ...